My client doesn’t see all their appointments online, why?
Posted by on 29 January 2014 10:38 AM

Check to see if you have duplicate records for this client in your Clients page. If there are duplicate client records, only the appointments associated with the Online Client, with a green silhouette, will appear under their My Appointments page. To consolidate the records, use the Merge feature in the Clients page. Look here for instructions.