Clients can be opted out of receiving emails from Click4Time in 2
ways.
* Unsubscribing (opting out) from the Unsubscribe link in the footer
of any notification email.
* Marking an email as Spam/Junk
UNSUBSCRIBED
If the client has opted out from...
If you are missing emails from your provider, the email may be delayed
in arriving to your inbox, or may have been considered junk/spam.
Please check the spam/junk folder before requesting a new email.
You can also follow this troubleshooter as a starti...
Each Service Provider can choose to display their own logo in
appointment notification emails and receipts. This is useful if the
Service Provider operates as a sub contractor of the main business
account holder.
Go to Settings > Service Providers or Re...
Each Service Provider can choose to receive SMS notifications from
their profile in Service Providers from the main menu. NOTE: There
must be a Mobile Phone number saved in the Provider's Profile
Information section for messages to be sent.
NOTE: All ac...
There are 2 options available to allow others to be notified about
appointment bookings.
1. In the first option, you would simply add a person's name and email
to a client's "Additional Notifications" section. By adding a person
to the Additional Notifi...
You can send your clients customized emails requesting they complete
testimonials. There are two options:
* Manually choose to send a request email right from the appointment
details screen by selecting the "Request Testimonial" button.
* Send aut...
The email may be delayed in arriving to the inbox, or may have been
considered junk/spam. Your client should check the spam/junk folder
before requesting a new email.
If emails are being managed through another mail program such as
Outlook or Thunderbir...
Yes, client replies will be directed to the company email address
listed in Settings / Configuration / Basic / Business Information. If
you have a specific email address that you want replies to go to, add
this address in Settings / Notifications / Client...
Go to Settings / Notifications / Additional Email Notifications,
choose "Add a Notification" under Additional Emails Notifications.
Select Confirmations to receive confirmations of all booked
appointments and TBA Appointments to receive TBA confirmations
...
The issue is how AOL interprets who the email is coming from and
therefore applies a block. Our system is configured to send all emails
(confirmations, cancellations, reminders) with the email address as
entered in Settings / Configuration / Basic / Busin...
If many of your clients live around the world in time zones different
than yours, you can set notification emails to display both your time
zone and theirs under Settings / Notifications / Client Notifications.
Note: If you allow clients to book without l...
Select the appointment in your company calendar and select "Resend
Confirmation" at the top of the appointment details screen.
Go to the "Clients" tab, choose "Edit" and set the "Send Emails"
toggle to "No"..
Alternatively, select the client's name within the appointment details
screen from your company calendar to access the same settings.
Click4Time allows you to create a public announcement that displays on
all pages of your client side booking calendar. You can manage this
message from SETTINGS > NOTIFICATIONS > ANNOUNCEMENTS. You must have
Owner or Administrator permissions to access th...
Client SMS Notifications can be activated in Settings / Notifications
/ Client Notifications. By activating SMS Messages, clients will be
sent the following appointment notification text messages
* Confirmation
* Cancellation
* Changed
* Reminder...
Both you and your client need to have the text messaging turned "ON"
for the client to receive a text message. Since some clients won't
want to accept text messages, email messages remain important.
All accounts include up to 500 SMS messages for free, ...
Yes, go to Settings / Notifications / Additional Email Notifications
to add additional email addresses. For mobile numbers go to Additional
SMS Notifications and set which notifications are to be sent.
All accounts include up to 500 SMS messages for fre...
Click4Time sends appointment related notification emails on behalf of
our customers, which are businesses that use our appointment booking
software to manage their schedule. Those emails are sent from the
booking system's email "notifications@mailer.click...
