Clients can be opted out of receiving emails from Click4Time in 3
ways.
* Unsubscribing (opting out) from the Unsubscribe link in the footer
of any notification email.
* Marking an email as Spam/Junk
* Disabling messages from their online profile...
If you are missing emails from your provider, the email may be delayed
in arriving to your inbox, or may have been considered junk/spam.
Please check the spam/junk folder before requesting a new email.
You can also follow this troubleshooter as a starti...
Each Service Provider can choose to display their own logo in
appointment notification emails and receipts by uploading an image in
their profile. This is useful if the Service Provider operates as a
sub contractor of the main business account holder.
F...
Each Service Provider can choose to receive SMS notifications from
their profile in Service Providers from the main menu. NOTE: There
must be a Mobile Phone number saved in the Provider's Profile
Information section for messages to be sent.
NOTE: All ac...
There are 2 options available to allow others to be notified about
appointment bookings.
1. In the first option, you would simply add a person's name and email
to a client's "Additional Notifications" section. By adding a person
to the Additional Notifi...
You can send your clients customized emails requesting they submit
testimonials or reviews. There are two options:
Manually choose to send a request email right from the appointment
details screen by selecting the "Request Review" button.
Send automat...
The email may be delayed in arriving to their inbox, or may have been
considered junk/spam. Please advise your client to check the spam/junk
folder before requesting.
You should first check the client profile for any warnings about
emails bouncing or be...
You will be notified of "TBA Appointments" through a notation above
your admin calendar. Select the "TBA" button to display a list of
appointments to be assigned. Click the date to go to that day in the
calendar to open the appointment and assign the book...
Generally, Client replies will be directed to the company email
address listed in Settings > Basic Business Info > Business
Information > Email Address.
If you have a different email address that you want replies to go to,
add this address in Settings /...
If you serve clients who live around the world in time zones different
than yours, you can set notification emails to display both your time
zone and theirs under Settings / Notifications / Client Notifications.
Note: If you allow clients to book without ...
You can resend an appointment Confirmation email directly from the
appointment details. Select the appointment in your admin calendar and
select the "Resend Confirmation" button at the top of the appointment
details screen.
When you resend an email, the...
You can adjust the notification options for a client in 2 places:
- From the client's profile in "Client List" from the main side menu,
toggle the "Send Emails" or "Send SMS" options.
- From an appointment details screen, select "Edit Client" just below
...
If you need to make an announcement to clients or relay important
information or changes about your business, there are 3 key ways to do
so.
1. You can create a public announcement that displays on all pages of
your client side booking calendar. You can...
Client SMS Notifications can be activated in Settings > Notifications
> Client Notifications. By activating SMS Messages to Clients, clients
will be sent the following appointment notification text messages
* Confirmation
* Cancellation
* Changed
...
Both you and your client need to have the text messaging turned "ON"
for the client to receive a text message. Since some clients won't
want to accept text messages, email messages remain important.
All accounts include up to 500 SMS messages for free, ...
If you have a common email account used as a catch all inbox for
copies of all email notifications that would be sent for appointment
actions like Confirmations, Cancellations, Changes etc, you can setup
any number of Additional Email or SMS Notifications...
Click4Time sends appointment related notification emails on behalf of
our customers, which are businesses that use our appointment booking
software to manage their schedule. Those emails are sent from the
booking system's email "notifications@mailer.click...
