Clients can be opted out of receiving emails from Click4Time in 2
ways.
* Unsubscribing (opting out) from the Unsubscribe link in the footer
of any notification email.
* Marking an email as Spam/Junk
UNSUBSCRIBED
If the client has opted out from...
If you are missing emails from your provider, the email may be delayed
in arriving to your inbox, or may have been considered junk/spam.
Please check the spam/junk folder before requesting a new email.
You can also follow this troubleshooter as a starti...
CLIENT BOOKING PAGES
Click4Time was designed to be compatible with as many browsers as
possible and also meet modern security requirements that protect your
data and your client's data. This means that older web browsers, prior
to 2012 are not supported ...
First check your client list to be sure you do not have a duplicate
entry for the client with a different email address. Appointments are
linked to the client account using the email address. If there is a
duplicate entry, merge the records, being sure to...
Be sure you have set 'Allow Clients to Book Appointments Online' to
'Yes'. To change this setting, go to Settings / Configuration /
Booking Calendar Settings / Client Booking Limits.
Also double check that the Service Provider or Stand-Alone Resource's
...
There are many reasons the automated calendar syncing could fail, many
of which are out of our control. Generally the issue can be fixed by
resetting the calendar sync.
To do this you will need to disable the Google calendar sync in
Click4Time, as well ...
The email may be delayed in arriving to the inbox, or may have been
considered junk/spam. Your client should check the spam/junk folder
before requesting a new email.
If emails are being managed through another mail program such as
Outlook or Thunderbir...
Detailed instructions can be downloaded through the document link
below this article.
By default Safari blocks third party cookies, which are required to
view reports. To correct the issue, in Safari, go to Preferences /
Privacy and set "Block cookies" to "Never".
The issue is how AOL interprets who the email is coming from and
therefore applies a block. Our system is configured to send all emails
(confirmations, cancellations, reminders) with the email address as
entered in Settings / Configuration / Basic / Busin...
Each browser and printer will print differently. Ensure that your
browser's Print Preview and printer dialog are set to a scale of 100%.
The issue is most likely your browser is zoomed in or out. To reset
your browser's zoom, press ctrl + 0 (PC) or CMD + 0 (Mac).
Alternatively, you will find the zoom options under "View" in most
browsers' menu bar.
If you are having difficulties logging in to Click4Time, please try
clearing your browser's cookies first. Once you have cleared the
cookies, try logging back into https://book.click4time.com.
Cookies are small text files stored on your computer by webs...
If something doesn't seem to be working as expected, we first
recommend clearing your browser cache, before contacting support.
NOTE: For the best user experience, we highly recommend you use
Firefox, Chrome, Safari or Edge browsers. We do not official...
Click4Time sends appointment related notification emails on behalf of
our customers, which are businesses that use our appointment booking
software to manage their schedule. Those emails are sent from the
booking system's email "notifications@mailer.click...
