FAQ : Subscriber > Errors and Troubleshooting
Clients can be opted out of receiving emails from Click4Time 2 ways and you will see a warning under the client's name in the appointment details "Client Opted Out of Emails": 1. By requesting we block their email address through the Opt-Out form. The f...
CLIENT BOOKING PAGES Click4Time was designed to be compatible with as many browsers as possible and also meet modern security requirements that protect your data and your client's data. This means that older web browsers, prior to 2012 are not supported ...
If you are missing emails from your provider, the email may be delayed in arriving to your inbox, or may have been considered junk/spam. Please check the spam/junk folder before requesting a new email. You can also follow this troubleshooter as starting...
First check your client list to be sure you do not have a duplicate entry for the client with a different email address. Appointments are linked to the client account using the email address. If there is a duplicate entry, merge the records, being sure to...
Be sure you have set 'Allow Clients to Book Appointments Online' to 'Yes'. To change this setting, go to Settings / Configuration / Booking Calendar Settings / Client Booking Limits. Also double check that the Service Provider or Stand-Alone Resource's ...
There are many reasons the automated calendar syncing could fail, many of which are out of our control. Generally the issue can be fixed by resetting the calendar sync. To do this you will need to disable the Google calendar sync in Click4Time, as well ...
The email may be delayed in arriving to the inbox, or may have been considered junk/spam. Your client should check the spam/junk folder before requesting a new email. If emails are being managed through another mail program such as Outlook or Thunderbir...
Detailed instructions can be downloaded through the document link below this article.
By default Safari blocks third party cookies, which are required to view reports. To correct the issue, in Safari, go to Preferences / Privacy and set "Block cookies" to "Never".
The issue is how AOL interprets who the email is coming from and therefore applies a block. Our system is configured to send all emails (confirmations, cancellations, reminders) with the email address as entered in Settings / Configuration / Basic / Busin...
Each browser and printer will print differently. Ensure that your browser's Print Preview and printer dialog are set to a scale of 100%.
The issue is most likely your browser is zoomed in or out. To reset your browser's zoom, press ctrl + 0 (PC) or CMD + 0 (Mac). Alternatively, you will find the zoom options under "View" in most browsers' menu bar.
If you are having difficulties logging in to Click4Time, please try clearing your browser's cookies first. Once you have cleared the cookies, try logging back into https://book.click4time.com. Cookies are small text files stored on your computer by webs...
For the best user experience, we highly recommend you use Chrome, Firefox, Safari or Edge browsers. We do not officially support other browsers. - Chrome Desktop * Select the Chrome menu on the upper right corner of the browser toolbar . * Select ...
Click4Time sends appointment related notification emails on behalf of our customers, which are businesses that use our appointment booking software to manage their schedule. Those emails are sent from the booking system's email "notifications@click4time.c...