FAQ : Subscriber > Errors and Troubleshooting
For the best user experience, we highly recommend you use Chrome, Firefox, Safari or Edge browsers. We do not officially support other browsers. - Chrome Desktop * Select the Chrome menu on the upper right corner of the browser toolbar . * Select ...
If you are having difficulties logging in to Click4Time, please try clearing your browser's cookies first. Once you have cleared the cookies, try logging back into https://book.click4time.com. Cookies are small text files stored on your computer by webs...
The email may be delayed in arriving to the inbox, or may have been considered junk/spam. Your client should check the spam/junk folder before requesting a new email. If emails are being managed through another mail program such as Outlook or Thunderbir...
Each browser and printer will print differently. Ensure that your browser's Print Preview and printer dialog are set to a scale of 100%.
The issue is how AOL interprets who the email is coming from and therefore applies a block. Our system is configured to send all emails (confirmations, cancellations, reminders) with the email address as entered in Settings / Configuration / Basic / Busin...
The issue is most likely your browser is zoomed in or out. To reset your browser's zoom, press ctrl + 0 (PC) or CMD + 0 (Mac). Alternatively, you will find the zoom options under "View" in most browsers' menu bar.
Detailed instructions can be downloaded through the document link below this article.
By default Safari blocks third party cookies, which are required to view reports. To correct the issue, in Safari, go to Preferences / Privacy and set "Block cookies" to "Never".
Follow theses steps to reactivate Google Sync: 1. In the Client of view of Click4Time go to the "My Account" page and set "Sync to Google Calendar" to No and Save. 2. Now go to Google Calendar and select the gear below your name in the upper right corne...
Be sure you have set 'Allow Clients to Book Appointments Online' to 'Yes'. To change this setting, go to Settings / Configuration / Advanced / Client Booking Limits. Double check that the Service Provider's or Stand-Alone Resource's schedule has been se...
This is an issue with Chrome's Adobe Reader plug-in corrupting files upon saving. To correct the issue, disable the Adobe Reader plug-in, type "about:plugins" in the address bar (without the quotes), hit enter, and then select details (near the top right)...
First check your client list to be sure you do not have a duplicate entry for the client with a different email address. Appointments are linked to the client account using the email address. If there is a duplicate entry, merge the records, being sure to...