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FAQ

(192)Subscriber

FAQ : Subscriber

(7)Calendar Sync How do I sync my Click4Time calendar with Google Calendar or Android device? How do I sync my Click4Time calendar to my iPhone or iPad? My appointments are no longer syncing to Google Calendar, what should I do? How do I sync my Click4Time appointments with my Mac Calendar?	(14)Managing Service Providers and Resources How to display a different logo for each Service Provider in appointment emails and receipts. Can Service Providers receive SMS Appointment Notifications? I’ve set up my Service Providers / Stand-Alone Resources but I can’t book anything from the client side. What’s wrong? How can I print my calendar?	(35)Managing Bookings How do I send booking notifications to multiple email addresses? Can I force clients to prepay for services? My client doesn’t see their appointments in My Appointments tab, what should they do? How can I print my calendar?	(1)Training Videos Click4Time Training Video Links
(17)Configuration I’ve set up my Service Providers / Stand-Alone Resources but I can’t book anything from the client side. What’s wrong? Where do I confirm pending bookings? How do I display a link to my online store or website to my clients? How do I view what my clients will see?	(11)Appearance How to display a different logo for each Service Provider in appointment emails and receipts. Can Service Providers display their own signature for finalizing invoices? How do I display a link to my online store or website to my clients? How do I view what my clients will see?	(6)Taxes and Invoicing How to display a different logo for each Service Provider in appointment emails and receipts. Can Service Providers display their own signature for finalizing invoices? How do I add products to an invoice? Invoices - Removing Headers & Footers	(17)Managing Clients How do I send booking notifications to multiple email addresses? My client doesn’t see their appointments in My Appointments tab, what should they do? How does a client change or cancel their appointment? How do I override the requirement for a prepayment on a per client basis?
(5)Marketing Can I sell gift certificates? How can I get clients to submit testimonials? Where do I add keywords to help my business be more search engine friendly? How do I add a booking link to my website?	(11)Payments and Reports Can I force clients to prepay for services? How can I print my calendar? How do I override the requirement for a prepayment on a per client basis? Can I sell gift certificates?	(18)Notification Emails and SMS How to display a different logo for each Service Provider in appointment emails and receipts. Can Service Providers receive SMS Appointment Notifications? How do I send booking notifications to multiple email addresses? My client has opted out of receiving email notifications, how do they opt back in?	(5)Managing Services Can I force clients to prepay for services? Can clients book without choosing a service provider or staff? What is the difference between a Service, a Service Provider and a Stand-Alone Resource? Are clients able to prepay for services when booking online?
(18)Errors and Troubleshooting My client doesn’t see their appointments in My Appointments tab, what should they do? I’ve set up my Service Providers / Stand-Alone Resources but I can’t book anything from the client side. What’s wrong? My appointments are no longer syncing to Google Calendar, what should I do? My client has opted out of receiving email notifications, how do they opt back in?	(18)General FAQ How does a client change or cancel their appointment? Can I sell gift certificates? Where do I view my Click4Time billing history? What are the minimum requirement to use Click4Time?	(3)Managing Associates How do I override the requirement for a prepayment from my Associates? What Permission options are available to our company? Can an Associate, Concierge or Referring Practitioner book appointments for my clients?	(4)Service Provider FAQ Can Service Providers receive SMS Appointment Notifications? Where do I confirm pending bookings? How do I import clients from another system? As a Service Provider, how do I turn on or off text message reminders?

What is the difference between a Service, a Service Provider and ...

A Service is what is being offered to your clients. For example a RMT would offer massage services, a spa could ofer Facial services and a Mental Health Practitioner may offer Counselling services. Services have a Duration, Fee and are assigned to a Servi...

Add a Click4Time shortcut to the home screen of your mobile devic...

To setup a shortcut to your _Click4Time_ calendar on your mobile device, similar to an app icon on your home screen, follow these instructions: From your preferred browser (Chrome, Firefox or Safari) go to https://book.click4time.com [https://book.click...

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