Troubleshooter
We can help you resolve common problems and issues by walking you through a few questions. Begin by choosing a troubleshooter category.

If you're having trouble logging in, follow these steps before contacting support.
If you are missing emails from your provider, the email may be delayed in arriving to your inbox, or may have been considered junk/spam. Please check the spam/junk folder before requesting a new email.

IMPORTANT!! If you access your email through another mail program such as Outlook, Thunderbird or through your mobile device's email app, and your email provider (Yahoo, Hotmail, Gmail, company email etc.) considered the email as junk, it will most likely not be loaded by you mail program. You will need to log in to the webmail system directly through a web browser to check the spam folder and mark any Click4Time email as "Not Spam". You can also add Click4Time's sender email "no-reply@click4timeemail.com" as a contact so that your mail service knows to trust emails from this address. This should fix any deliverability issues.

Once email has been sent from our server and received by the incoming mail server, we have no further control over where emails are directed.

If you're still having difficulties locating missing emails, please contact us at support @ click4time.com (spaces in email address are to circumvent spammers)
If you're having difficulties booking because something is not displaying properly or missing, follow these instructions.
Perform a Google search, did you see any results?
We will use Service Providers.
The same steps apply for Stand Alone Resources
First, go to Settings Service Providers / Schedules.
Is the Service Provider Status set to "ACTIVE"?