We can help you resolve common problems and issues by walking you through a few questions. Begin by choosing a troubleshooter category.

If you're having trouble logging in, follow these steps before contacting support.
If you are missing emails from your provider, the email may be delayed in arriving to your inbox, or may have been considered junk/spam. Please check the spam/junk folder before requesting a new email.

IMPORTANT!! If you access your email through another mail program such as Outlook, Thunderbird or through your mobile device's email app, and your email provider (Yahoo, Hotmail, Gmail, company email etc.) considered the email as junk, it will most likely not be loaded by your mail program. You will need to log in to the webmail system directly through a web browser to check the spam folder and mark any Click4Time email as "Not Spam". You can also add Click4Time's sender email "" as a contact so that your mail service knows to trust emails from this address.

Below you can find a link to instructions on how to Whitelist (trust the email address) our sender email "" to your email program. This should fix any deliverability issues.

↗️ <a href="" target="_blank">Whitelist Instructions</a>

Once email has been sent from our server and received by the incoming mail server, we have no further control over where emails are directed.

Did you opt out of emails by mistake? You can check if you opted out of emails by logging in to your account at and going to your "Personal Information" section to see if there is a notice to opt back in to emails. If there isn't a notice, you are still opted in to emails being sent from the booking system.

If you're still having difficulties locating missing emails, please contact us at support @ (spaces in email address are to circumvent spammers)
If you're having difficulties booking because something is not displaying properly or missing, follow these instructions.
Perform a Google search, did you see any results?
We will use Service Providers.
The same steps apply for Stand Alone Resources
First, go to Settings Service Providers / Schedules.
Is the Service Provider Status set to "ACTIVE"?